Distance Sales Agreement
1. Parties
1.1. Seller Information:
Title: Ekici Golf Yatırım Turizm San. ve Tic. Ltd. Şti.
Address: Yeşilbahçe, Avni Tolunay Cd. Alkış Sitesi B Blok No:113 Kat 1 Daire 2, 07230 Muratpaşa/Antalya
Phone: +90 242 311 26 27
Email: [email protected]
1.2. Buyer (Customer):
The person who purchases tourism services (transfers, green fees, accommodation, etc.) via eposgolf.com. Information provided during the booking process is the basis of this agreement.
2. Subject of the Agreement
The subject of this Agreement is to determine the rights and obligations of the parties regarding the tourism services (including but not limited to airport transfers, golf course bookings, hotel reservations, and flight tickets) ordered by the Buyer through the eposgolf.com website, in accordance with the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts.
3. Service Details and Payment
The nature of the service (transfer route, golf course, hotel information, dates), the service fee including taxes, and payment terms are as specified in the reservation summary and the invoice provided to the Buyer. The service is considered delivered upon the transmission of the digital voucher, reservation confirmation, or electronic ticket to the Buyer’s email address.
4. Execution of the Service
4.1. The Service Provider acts as an intermediary or direct provider for tourism services and is responsible for fulfilling the services on the dates and under the conditions specified in the booking confirmation.
4.2. For transfer services, the Buyer is responsible for being present at the designated location and time. Delays caused by the Buyer may result in service cancellation without a refund.
4.3. The Service Provider cannot be held liable for disruptions caused by third-party providers (hotels, airlines, golf courses) or force majeure events such as weather conditions, traffic accidents, or official restrictions.
5. Right of Withdrawal and Cancellation Policy
5.1. According to Article 15 of the Distance Contracts Regulation, the right of withdrawal does not apply to contracts regarding accommodation, transportation of goods, car rental, food and beverage supply, and services intended for entertainment or leisure, which must be provided on a specific date or period.
5.2. Cancellations and Refunds: Cancellations are subject to the specific terms and conditions of the service provider (hotel, airline, or golf course).
5.3. Refund requests must be submitted in writing. Depending on the time remaining until the service date, a partial refund or no refund may be issued based on the provider’s cancellation policy.
5.4. Flight tickets are non-refundable and non-changeable unless the airline’s specific fare class allows otherwise.
6. Changes and Amendments
6.1. Any request for changes (date, time, or location) by the Buyer must be submitted in writing and is subject to availability and potential price differences.
6.2. The Service Provider reserves the right to make equivalent changes (e.g., a similar hotel or vehicle type) in case of operational necessity or technical issues. The Buyer will be notified as soon as possible.
7. Default and Legal Issues
In the event of a default in credit card payments, the Buyer is liable to the bank under the terms of the credit card agreement. The Service Provider reserves the right to cancel the booking if payment is not successfully processed or is revoked.
8. Authorized Courts
For the resolution of any dispute arising from this Agreement, the Consumer Arbitration Committees and Consumer Courts in the place of the Buyer’s residence or the Service Provider’s headquarters are authorized, within the limits declared by the Ministry of Trade.
9. Enforcement
The Buyer is deemed to have accepted all terms of this Agreement upon completing the booking and payment process on the website.